Knowledge Base

Everything you need to know about HostZealot

How long does it take for payment to go through?

Payment processing time depends on the payment method.

Credit Card: Payments are usually processed quickly, but verification may take from 30 minutes to a few hours.

Cryptocurrency: Processing time depends on the blockchain network and the number of required confirmations.

How to add a cryptocurrency TXID to an invoice

If you paid with cryptocurrency, copy the transaction hash (TXID) after sending the payment. The TXID is a unique identifier for your cryptocurrency transaction.

  1. Open the corresponding invoice in your HostZealot account. You will see the information related to this payment.

  2. Add the transaction hash (TXID) to the invoice. Make sure you copy the complete TXID without changing or removing any characters.

  3. Save the information.

The TXID will help us find your cryptocurrency transaction and verify the payment.

Note:
Cryptocurrency payments may not appear immediately even after you send the funds. The payment will be processed after the required blockchain confirmations are received.

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