My payment is overdue, what should I do?

Please note that invoices are generated automatically 2 weeks before the due date to give you ample time to make the payment.
Additionally, you can use the Add Funds feature to top up your account balance, and the outstanding amount will be automatically debited from your balance when the invoice is due.

If a payment remains overdue, the service will be suspended on the second day after the due date and terminated on the 10th day.
Once the service is terminated, there is a possibility to restore it from backup. The backup is stored during 1 month and the restoring price is 5 euros.

If you need further assistance or have any questions regarding your payment, feel free to reach out.