HostZealot  •  Knowledge Base  •  General Questions  •  What's your money-back policy?

What's your money-back policy?

Refunds on unused service periods are available subject to the following terms and conditions.

1. We have a 30-day money back guarantee policy for anyone who is not completely satisfied with our Web(Shared) Hosting plans within the first 30 days of sign up. To receive a full refund (not including any setup fees or domain registrations) please contact our Sales Department through out Ticket System.

2. Refunds will not be issued for those who break our Terms of Service and Acceptable Use Policies. 

3. Domain names are non-refundable. 
4. SSL certificates are non-refundable. 
5. Dedicated Servers are non-refundable. A refund would be considered if we break our contractual terms. 

6. Any setup fees incurred are non-refundable. 
7. Cancellation requests received after 30 days from the initial receipt of service will be refunded as follows:

  • Customers will receive a pro-rata refund for any unused service period
General Questions Share:
Read also
How can I forward my old website to my new site?
What is SSL certificate & how to obtain it?
Related Articles
How can I contact HostZealot support (is there any other way except for submitting a ticket)? My card has expired, what should I do? What to do if my hosting account was suspended? Do you offer sponsorship? Do you allow adult content on any of your plans? Do you have any free trial period? How to become a reseller with HostZealot? Where is your data center located? Do your renewal prices remain the same at all times? What kind of services do you provide?