VPS in United Kingdom

FAQ ABOUT United Kingdom VPS

• Why United Kingdom is a great choice to host my website?
  If you wish to start a business in the United Kingdom then hosting in the UK is something quite obvious: host where you want to start your business. Closer proximity to customers from UK => lower latency => faster page load speed => better SEO ranking.
• I want to switch my VPS to other types of storage, e.g. from HDD to NVMe. What should I do?
  If you are not familiar with the process of migration between servers, it is better to write a ticket to our technical support department. Other than that, just order another VPS => migrate your data => cancel the previous VPS.
• Are CPU and RAM resources shared with other VPS users?
  No. CPU and RAM allocated to your VPS are isolated from neighboring instances, so other users can't consume the resources assigned to your server. Network connectivity is shared: VPS plans use either a 1 Gbps or 10 Gbps shared uplink, depending on the selected plan and infrastructure. Bandwidth usage is subject to our Fair Usage Policy.
• Which VPS location should I choose?
  Choose a location based on where your users or customers are - not necessarily where you are. For example, if you're in Europe but your main audience is in the US, a US location will usually make more sense.
  Our location tool recommends the HostZealot location closest to your current approximate location. Use it as a starting point, but always consider where your actual audience and services are located.
• Can I upgrade my VPS later without losing my data?
  Yes. You can upgrade your VPS while keeping your data, configuration, and IP address. In-place downgrades are not currently available.
• Are backups included with my VPS?
  Backup can be added to your VPS during checkout as a paid option. For greater control over backup frequency, retention, and available storage, we recommend using separate Storage Space and configuring your own backup strategy.
• Is technical support available 24/7?
  Yes. Our technical team is available 24/7, including weekends and holidays. If something goes wrong with your VPS or our infrastructure, you don't have to wait until the next business day. Sales availability may be limited outside regular business hours.
• Can I reinstall the operating system myself?
  Yes. Supported Linux distributions can be reinstalled directly from the Client Area whenever you need a clean start. Windows reinstallations are currently handled differently, so contact our team if you need assistance.
• Can I use my own ISO or a custom operating system?
  Yes. If the OS you need isn't available among our standard templates, contact us about installing your own ISO. Availability may depend on the operating system and VPS configuration.
• Do you offer VPS with 10 Gbps connectivity?
  Yes. Selected VPS configurations are available with shared connectivity up to 10 Gbps. Availability depends on the plan and infrastructure, and sustained bandwidth usage is subject to our Fair Usage Policy.
• What happens if my VPS IP gets blacklisted?
  If an IP assigned to your VPS is blacklisted, the service may be suspended while we investigate the cause. If the investigation confirms spam, abuse, or other prohibited activity, the affected service or account may be permanently terminated. For details, see the Acceptable Use Policy and E-mail and Anti-spam Policy in our Terms of Service.
• Is port 25 open on VPS?
  Port 25 is closed by default. If you need it for legitimate email use, you can request access through our ticket system. Each request is reviewed individually, and we may ask you to verify your intended use before the port is opened. Suspicious or abnormal activity on port 25 may result in service suspension while we investigate.