AMD responds to issues with Ryzen 7 9800X3D and other processors
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13:37, 03.04.2025
Сurrently, there are more than 100 reported issues with AMD processors. Users could not start the system; in some cases, this resulted in physical damage to the processors, and in some cases, it did not. The problem mainly affects Ryzen 7 9800X3D on ASRock boards, but there are variants related to other manufacturers.
AMD's response to processor failures
After investigating the current problem, ASRock and AMD have determined that the failures are due to memory compatibility in previous BIOS versions. Therefore, certain changes have already been made in the new BIOS version, and ASRock has distributed guidance on this situation.
ASRock boards have been failing due to the inability to use POST, and there may be many reasons for this behavior, but it does not indicate a non-functional processor. To solve this problem, you first need to update the BIOS for your motherboard.
If the problem persists after the update, you should contact the support team for further diagnostics.
Such announcements from AMD do not explain the situation with physical damage, so the main aspects remain unclear.
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