How to cancel a service?

To cancel your current service with us, please follow the instructions:

  • go to Services-> My Services and pick the product you want to cancel from a list;
  • use a drop-down menu at the View Details button next to the selected product;
  • select Request Cancellation item;
  • briefly describe your reason for cancellation and pick a cancellation type - Immediate or at the End of Billing Period.

Note that immediate cancellation means that your service will be automatically canceled within the next 24 hours after the request is submitted.  

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